You’re already part of the family. Let’s complete your IT setup
Stop juggling providers. One package, everything sorted
You already trust us with your telephony. Now it’s time to upgrade your IT setup. Our All-In-One packages bring together Microsoft 365, robust security, reliable backups, and expert support – all in one simple monthly cost. As a valued customer, get started with 50% off your first month.
Don’t Just Take Our Word for It
Here’s what our awesome clients have to say about working with us:
Customer Success Stories
We’re proud to have helped businesses like CHN, Workspace, and Yorkshire Dental Suite achieve their goals. From seamless connectivity to enhanced security, our case studies showcase the real-world impact of our solutions.
Smile White
Dealing with Jack and his team has been brilliant from start to finish, their response times both in person and remotely allowed for our office to have the capabilities required to work at full steam, within a timeframe that by most standards would have been unreasonable.
They arrive early and at a time that is suitable for all to ensure workflow for the office was uninterrupted.
I look forward to working with Jack and his team in the future.
Robin Jefferson, SmileWhite Sales Director
Yorkshire Dental Suite
Can I start by saying, the guy you sent to site to fix the issues was incredible. Clearly very passionate about his job, and fixed the issue that other call out companies just flopped on.
Yorkshire Dental Suite, Liam Burnett Operations Director
Hytal Kitchens & Bathrooms
Our company has worked with Optionbox for ten years. Initially commissioned to supply telephone services, our working relationship has grown to include our telephone systems, broadband, IT systems including hardware and technical support. The services provided from Optionbox are professional, prompt, informative and budget friendly to our business needs. Michael, Jack and the team at Optionbox are extremely knowledgeable, helpful and friendly to work with, they are like having our own company IT department! The products and services provided are exactly as our business requires and the support offered rivals other companies we have previously used. I would personally recommend any small to medium size business looking for IT support in any area to give Optionbox a call to discuss your requirements and where they can help you!
Hytal Kitchens & Bathrooms, Joanne Best Director
Clayton Holmes Naisbitt
We have been a client of Optionbox for several years, and I cannot express enough how supportive they have been throughout this journey. Their team is always willing to go above and beyond to ensure that our queries and concerns are addressed promptly and satisfactorily. Whether it’s a minor issue or a significant challenge, they are consistently happy to help and provide the best possible solutions.
Clayton Holmes Naisbitt, Jonathan Gibson Operations Director
IT AIO Plans
All our plans include the fundamental IT services that your team and business require day-to-day. Every plan includes Microsoft Business Standard (or better), Microsoft Defender for security, award-winning email and OneDrive backup, and support from our expert team as well as much more.
AIO Starter
£25 / month
£12.50 / month
per user
M365 Business Standard
usually £11.52 per user
Access to Microsoft’s suite of productivity applications including Word, Excel, and Outlook.
Microsoft Defender Plan 1
Microsoft Defender Plan 1 helps protect your devices from viruses, malware, and online threats.
RMM for Monitoring and Patch Management
usually £2.50 per user
RMM (Remote Monitoring and Management) lets you keep track of your computers and fix problems from anywhere, helping your business stay secure and run smoothly.
M365 Backup
usually £3.50 per user
xCloud360 backs up your Microsoft 365 data, like emails and files, so you can easily recover important information if it is lost or deleted.
IT Support
usually £95.00 per hour
Phone and email support from our Leeds-based team. Speak to an expert within 8 seconds on average.
Service Desk Reporting
Monthly reporting on your service desk usage as well as the ability to provide feedback to our service desk team.
Annual Review with Account Manager
Annual IT review to ensure our solutions are working for your business and team.
Discounts On Projects
Projects and equipment are discounted for our AIO members.
AIO Standard
£45 / month
£22.50 / month
per user
Everything Included in Basic
Everything within our AIO Basic package.
SharePoint Site Backup
usually £5.00 per site
Full backup of your SharePoint sites on a third-party platform for full peace of mind and ability to restore data in minutes.
Next-Gen Anti-Virus
usually £5.99 per user
Next-Generation Antivirus protects your devices against viruses, ransomware, and hackers with fast, smart security that keeps your business safe.
Security Awareness Training and Resources
usually £3.29 per user
Access uLearn for easy online staff training, making cybersecurity simple and effective.
Ransomware Encryption
usually £2.99 per device
Ransomware Encryption Protection blocks ransomware attacks by stopping unauthorised file encryption.
Email Advanced Threat Protection
usually £3.50 per user
Scans emails for hidden threats like phishing and malware, helping to stop attacks before they reach your inbox.
DNS Security
usually £2.50 per device
DNS security blocks risky domains and websites in real time — shutting down online threats before they reach your network.
Patch and Asset Management
usually £2.29 per device
We make sure your software is always patched and protected — removing the stress of manual updates and keeping your systems secure.
Privileged Elevation and Delegation Management
usually £2.79 per device
We control and secure admin access on your devices — stopping threats before they spread and keeping your team working smoothly.
AIO Premium
£75 / month
£37.50 / month
per user
Everything Included in Basic + Standard
Everything within our other packages.
Microsoft Business Premium
usually £18.10 per user
Microsoft Business Premium includes everything in Standard but adds advanced security features, device management, and better protection against cyber threats.
Asset Tagging and Warranty Monitoring
usually £1.99 per device
A maintained asset register of IT assets and monitoring of warranties, so you know your hardware is protected.
Starters / Leavers Process
A customised starter/leaver process for your business so your new staff are ready to hit the ground running immediately — and your leavers are handled in the right manner.
Regular Phishing Simulation
usually £1.50 per user
Regular phishing simulations help train your staff to spot fake emails.
Password Manager
usually £4.97 per user
Keeper Enterprise secures your business passwords in one safe place, making it easy to manage logins and protect sensitive information.
Consultancy on IT Projects
Usually £250.00 per hour
We offer consultancy for IT projects related to the solutions we provide, such as Microsoft 365, helping you plan, set up, and improve your systems.
Monthly Review Meetings
Usually £250.00 per hour
Monthly IT review to ensure our solutions are working for your business.
2-hour Response Time SLA
Guaranteed SLA so you know you’ll have action quickly when you need us.
Bolt on Plans
Even the best IT setup needs an extra layer of defence. Our Bolt-on gives your business enterprise grade protection against today’s biggest threats, from ransomware to advanced phishing attacks all for just £8.00 per user, per month.
Starter Security+
£8 / monthper user
Next-Gen Anti-Virus
Stops modern malware, zero-day threats, and viruses before they cause damage.
Ransomware Encryption Protection
Detects and blocks malicious encryption attempts in real time.
Email Advanced Threat Protection
Filters out phishing, spoofing, and suspicious attachments before they hit your inbox.
Microsoft 365:
Everything your team needs to work smarter
Microsoft 365 Business Standard gives you the complete toolkit – Word, Excel, PowerPoint, Outlook, Teams, and 1TB of OneDrive cloud storage per user. It’s everything your team uses daily, all in one secure platform.
Why it matters for your business:
Work from anywhere on any device, with files that sync automatically and stay up to date. Your team can collaborate in real time on documents, jump on a Teams call in seconds, and access everything they need whether they’re in the office, at home, or on the move.
Security and updates are handled automatically in the background, so you’re always protected and running the latest versions without lifting a finger. No more worrying about outdated software or managing licences across different platforms.
It’s simple: one subscription per user, everything included, and it just works. That’s why businesses across the UK rely on Microsoft 365 to keep their teams connected and productive.
Business Email
Professional email that works as hard as you do
Get business-grade email with your own domain (@yourcompany.co.uk) through Microsoft Outlook – the email platform that millions of businesses trust every day.
Why it matters for your business:
Your email works seamlessly across all your devices, so you can stay on top of messages whether you’re at your desk, on your phone, or working remotely. Integrated calendars make scheduling meetings effortless, and you can share availability with colleagues to find times that work for everyone.
Built-in security features protect you from spam, phishing attempts, and malicious emails before they reach your inbox. Plus, with 50GB of mailbox storage per user, you won’t be constantly clearing out old messages to make room for new ones.
Everything syncs automatically, your contacts and calendars stay up to date, and it integrates perfectly with the rest of Microsoft 365. It’s professional, reliable email that simply gets out of your way and lets you focus on running your business.
Email and OneDrive Backup
Backup that actually saves the day
Your emails, files, and documents are the lifeblood of your business. Our award-winning Axcient x360Cloud backup automatically protects all your Microsoft 365 data – so when something goes wrong, you can get back to work in minutes, not days.
Why it matters for your business:
Deleted an important email by mistake? Need to recover a file from last month? It happens to everyone. With proper backup in place, you can restore exactly what you need quickly and easily, without the panic or downtime.
Microsoft 365 has built-in protection, but it’s not a complete backup solution. If data gets deleted (accidentally or maliciously), corrupted by ransomware, or lost due to a sync error, you need a separate backup to fall back on. That’s where we come in.
Automatic daily backups run in the background without disrupting your team. Everything is stored securely on a third-party platform, completely separate from Microsoft’s systems – giving you true peace of mind that your business-critical information is always safe and recoverable.
Because when you need your data back, you need it back now. Not next week, not after calling support for hours – now.
Security
Security that stops threats before they reach you
Cyber attacks aren’t just a big business problem anymore – they’re targeting SMBs every single day. Our layered security approach protects your business at every level, from your devices to your inbox.
Why it matters for your business:
One successful phishing email or ransomware attack can shut down your entire operation. Lost data, system downtime, regulatory fines, and damaged reputation – the costs add up fast. Prevention is always cheaper than recovery.
We combine multiple layers of protection: Microsoft Defender secures your devices against viruses and malware. Next-gen antivirus catches the sophisticated threats that traditional antivirus misses. Email Advanced Threat Protection scans every incoming message for phishing attempts and malicious links before they hit your inbox. And ransomware encryption protection actively blocks attackers from locking up your files.
Here’s the key difference: these tools work together, constantly monitoring and responding to threats in real time. While you’re focused on running your business, we’re focused on keeping the bad guys out.
You don’t need to be a security expert to stay protected. That’s our job. You just need to know that when threats come knocking (and they will), your business is ready.
Service Desk – IT support that actually picks up the phone
When something goes wrong with your IT, you need help now – not tomorrow, not after waiting in a queue for 45 minutes. Our Leeds-based support team answers in 8 seconds on average, and they’re ready to actually solve your problem.
IT issues don’t wait for a convenient time. A crashed laptop, a broken email account, or a file that won’t open can bring your entire day to a halt. Every minute you’re stuck waiting is money lost and frustration mounting.
Our team provides phone and email support that’s included in your package – no surprise bills, no “have you tried turning it off and on again” runarounds. You’ll speak to experienced technicians who understand business IT, can remote into your systems when needed, and won’t stop until you’re back up and running.
With monthly service desk reporting, you’ll see exactly what issues we’ve resolved and how quickly. Plus, you get an annual review with your account manager to make sure our solutions are still working for your business as it grows.
Good IT support should feel invisible most of the time – but when you need it, it should be there immediately. That’s exactly what we deliver.
Frequently Asked Questions