Managed IT Services

Proactive, Reliable & Scalable IT Support

At Optionbox, we provide fully managed IT services designed to keep your business running efficiently and securely. Unlike traditional IT support, we don’t just react to problems — we actively manage your IT environment, providing fast response times, strategic guidance, and hands-on support. Plus, with our commitment to sustainability, we plant a tree for every user on our IT solutions, helping your business reduce its carbon footprint.

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Customer Success Stories

We’re proud to have helped businesses like CHN, Workspace, and Yorkshire Dental Suite achieve their goals. From seamless connectivity to enhanced security, our case studies showcase the real-world impact of our solutions.

Smile White

Dealing with Jack and his team has been brilliant from start to finish, their response times both in person and remotely allowed for our office to have the capabilities required to work at full steam, within a timeframe that by most standards would have been unreasonable.

They arrive early and at a time that is suitable for all to ensure workflow for the office was uninterrupted.

I look forward to working with Jack and his team in the future.
 
Robin Jefferson, SmileWhite Sales Director 

Yorkshire Dental Suite

Can I start by saying, the guy you sent to site to fix the issues was incredible. Clearly very passionate about his job, and fixed the issue that other call out companies just flopped on.

Yorkshire Dental Suite, Liam Burnett Operations Director

Hytal Kitchens & Bathrooms

Our company has worked with Optionbox for ten years. Initially commissioned to supply telephone services, our working relationship has grown to include our telephone systems, broadband, IT systems including hardware and technical support. The services provided from Optionbox are professional, prompt, informative and budget friendly to our business needs. Michael, Jack and the team at Optionbox are extremely knowledgeable, helpful and friendly to work with, they are like having our own company IT department! The products and services provided are exactly as our business requires and the support offered rivals other companies we have previously used. I would personally recommend any small to medium size business looking for IT support in any area to give Optionbox a call to discuss your requirements and where they can help you!

Hytal Kitchens & Bathrooms, Joanne Best Director

Clayton Holmes Naisbitt

We have been a client of Optionbox for several years, and I cannot express enough how supportive they have been throughout this journey. Their team is always willing to go above and beyond to ensure that our queries and concerns are addressed promptly and satisfactorily. Whether it’s a minor issue or a significant challenge, they are consistently happy to help and provide the best possible solutions.

Clayton Holmes Naisbitt, Jonathan Gibson Operations Director 
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People We’ve Worked With

We’re proud to have partnered with a diverse range of businesses, delivering customised solutions to meet their unique needs. Here are just a few of the companies we’ve had the privilege to work with

Benefits of Managed IT Services with Optionbox

Calls answered by an engineer within 8 seconds on average.
No outsourced call centres—just real experts ready to assist.

Regular strategic IT reviews to optimise your infrastructure.
Detailed reporting on service performance and custom IT processes to ensure smooth operations.

Proactive threat detection & security management.
Assistance with industry compliance standards, including GDPR & Cyber Essentials certification.

A tree planted for every user on our IT services, helping offset carbon emissions.
Advice on reducing IT-related energy consumption & e-waste management.

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More than simply support

If your business needs fully managed IT services with fast support, strategic guidance, and expert security, Optionbox is here to help.

Contact us today to discuss your IT requirements and find the right package for your business.

Our Managed Services Offerings

Proactive Monitoring and Maintenance

24/7 System Monitoring

We continuously monitor your IT systems to detect and resolve issues before they become critical problems, reducing downtime and improving productivity.

Software Updates and Patch Management

Our team handles all software updates and security patches to keep your systems secure and up to date.

Hardware and Infrastructure Maintenance

We maintain and optimise your hardware, ensuring it performs efficiently and reliably.

Helpdesk and Support Services

Responsive Helpdesk

Our friendly, knowledgeable support team is available to assist with any IT issues that arise, providing fast and effective solutions.

Remote and On-Site Support

We offer remote assistance for quick problem resolution and can come to your premises when hands-on support is needed.

Cybersecurity and Data Protection

Threat Prevention and Detection

We implement and manage advanced security solutions to protect your business from cyber threats, including firewalls, antivirus software, and intrusion detection.

Backup and Disaster Recovery

Our managed backup solutions ensure your data is securely backed up and quickly recoverable in the event of data loss.

Compliance Management

We help your business stay compliant with industry regulations, safeguarding sensitive data and avoiding penalties.

Cloud Services Management

Cloud Migration and Optimisation

We help you move to the cloud, manage your cloud infrastructure, and ensure it delivers optimal performance for your business.

Data Backup and Recovery

Our cloud backup solutions keep your data safe and easily recoverable.

Scalable Solutions

We provide flexible cloud services that scale with your business needs, so you can add or remove resources as required.

Network and Connectivity Management

Network Optimisation

We design, install, and manage your network to ensure it operates at peak efficiency.

Wi-Fi and Remote Access Solutions

Enjoy seamless, reliable connectivity across your business premises and for remote employees.

IT Strategy and Consultancy

IT Planning

We work with you to create an IT roadmap that aligns with your business goals and supports growth.

System Audits and Recommendations

Our team assesses your current IT infrastructure and suggests improvements to enhance performance and security.

Project Management

From planning to implementation, we manage IT projects to ensure they are completed on time and within budget.

Your fabulous business +
our limitless options

Whether you need advanced security, reliable connectivity, or expert IT support, Optionbox has the solution for you. Don’t wait—take the next step toward smarter, more efficient operations today.

1
Talk to us

Click the “Book Your Free Survey” button and tell us a bit about your business and your current setup.

2
We’ll dive in

One of our tech experts will analyse your systems and uncover opportunities to improve efficiency, security, and connectivity.

3
Sent in a flash

We’ll send a tailored review straight to your inbox faster than you can say “1,2,3”!

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Contact Us

Take the Stress Out of IT Management

Partner with Optionbox for managed IT services that keep your systems secure, efficient, and up to date. Contact us today to learn how we can support your business and free you from the hassle of managing IT.

  • Email: enquiries@optionbox.co.uk
  • Phone: 0333 200 4680
  • Address: 2nd Floor Topcliffe Mill, Topcliffe Lane, Morley, Leeds, LS27 0HL
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