Relying on An Old Telephone System?

Are you still relying on an old telephone system using ISDN to provide your business with connectivity? If so, your archaic telephone system is holding your business back, and you’re wasting money. Moving over to a hosted business phone solution could save your business hundreds if not thousands of pounds annually.

Maintaining and running a telephone system using ISDN is costly, as you’ll be more than aware if you’re using one. With VoIP, there’s no running or maintaining your telephone system. Your telephone system is hosted in the cloud, so there’s no onsite hardware to maintain or run. Considering just maintenance and running costs, your business will save a lot of money by changing over to VoIP.

Benefits of A Small Business VoIP System

A small business VoIP system is inexpensive yet packed with features that can enhance your business. Telecoms businesses are switching focus to VoIP following the decision to turn off the PSTN/ISDN network. That’s how you know you’re getting a future-proof telephone system that’s set to last.

Here’s a selection of notable benefits of small business VoIP systems.

Low Running Costs

Running and maintaining a traditional telephone system using PSTN has always been expensive. As the network has aged, running a traditional telephone system has only become more expensive.

VoIP promises lower running costs because there’s no constant investment in new hardware required. There are no maintenance costs, as you have no hardware onsite.

Switching from a traditional telephone system? You will immediately notice how much cheaper it is to run a VoIP telephone system.

Increased Flexibility

A hosted VoIP telephone system is extremely flexible. You can access your telephone system from anywhere if you have an internet connection. Whether you are at home, on holiday or in the office, you can access and use your hosted telephone system.

The flexibility to make and receive calls from anywhere using any device is a key benefit of voice over IP telephone systems. A 2018 study by Upwork revealed that 63% of companies now have remote workers. This incredible statistic further highlights the necessity of having a flexible telephone system for your business.

Cost-Effective Scalability

The scalability of a traditional telephone system is debatable. Scaling a traditional telephone system requires continuous investment in new hardware. Constant hardware acquisition is expensive for businesses of any size, but in particular, businesses that are rapidly growing.

With a hosted VoIP solution, your business will never face this issue. Voice over IP telephone systems cost-effectively scale with the businesses using them. When a new member joins your team, the financial outlay to add a new line is insignificant. You simply add a new licence and handset to your existing system, which will cost nothing upfront. Your supplier will add the cost to your monthly bill instead.

No Maintenance Expenses

If your business is using or has ever used a traditional telephone system, you will know how expensive maintenance can be. When you have onsite hardware, your business is responsible for maintaining it and keeping it operational. As a result, your business can end up spending a fortune on maintenance. When you move over to a VoIP telephone system, you have no hardware onsite.

VoIP telephone systems are hosted in the cloud by your provider, so they handle all the maintenance for you. You’ll never get a nasty and costly surprise, because your supplier handles the maintenance. If there are any hardware issues that require maintenance, your provider fixes them at no extra cost to your business.

Call Management Features Not Available With Other Systems

VoIP systems have all the features that make a traditional phone system good – and much more! Do you struggle to manage calls on your current phone system? You won’t struggle anymore with a VoIP solution. Cloud-based VoIP telephone systems have a multitude of call management features that make managing calls easier than ever.

Great features like call forwarding, call transfers, conference calling, hunt groups, and call queue groups are just a small selection of the features available to VoIP users. These features ensure you can offer a good customer experience every single time, whilst easing the strain on your team. And if you’re ever out of the office, you’ll never miss an important call again with easy-to-activate call diverting!

Easy System Management and FREE Training

Logging into and managing your VoIP system is easy – and you can do it anywhere you have an internet connection! If you want complete control over your telephone system, VoIP is perfect since you can log in and make changes without needing a telephone technician’s help. Gone are the days of paying a fortune for an engineer to come and make basic changes to your system.

Sign up for a VoIP telephone system with Optionbox and you and your staff will get free, personalised training on using and managing your VoIP system. And if you ever need our help with any changes, free remote support and maintenance are included!